Hi @henry_teckam,
Thank you for keeping us informed. We understand that you're having issues with your Roku TV. To further assess the issue you're having, could you provide us with precise details?
- Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- When did the issue start?
- What troubleshooting steps have you tried so far?
- Could you send us a photo of the said issue?
With more details, we'll be able to provide you with an accurate resolution.
Sincerely,
Janadee
Nadee K.
Roku Community Moderator