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katanda2
Newbie

Subwoofer Won't Pair w/ TCL TV

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My Roku Subwoofer now doesn't pair with my TCL. A lot of people on the forums are saying it has to do with a recent software update...Does anyone have any information about this or how to fix this? Or is everyone with the sub just going to have to wait for another software update to be able to use it again?

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RokuJohnB
Community Moderator
Community Moderator

Re: Subwoofer Won't Pair w/ TCL TV

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Hi @katanda2,

Greetings from the Roku Community!

We understand your Roku subwoofer was unable to pair with your TCL TV. We're happy to help. Please check out this support article on how to resolve pairing issues for your Roku subwoofer.

Hope you'll find this info useful.

Best,
The Roku Community Team

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Subwoofer Won't Pair w/ TCL TV

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Hi @katanda2,

Greetings from the Roku Community!

We understand your Roku subwoofer was unable to pair with your TCL TV. We're happy to help. Please check out this support article on how to resolve pairing issues for your Roku subwoofer.

Hope you'll find this info useful.

Best,
The Roku Community Team

John
Roku Community Moderator
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