Discussions

[tecook10]

I'm having the same issue....sounds like one of the speakers on my streambar is blown.  Here is my device info:

Model: 9102R

Serial: YL00H5329572

Version: 11.0.0 build 4193-95

[RokuKariza-D]

Hi @tecook10

Thanks for bringing this to our attention.

I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they'll be reaching out to you from there.

All the best,
Kariza

[Mbjack]

Mine too. It is extremely annoying. Sounds terrible.

[RokuKariza-D]

Hi @Mbjack

Thanks for reaching out here in the Community.

Could you tell us more about your concern? When did you start experiencing the issue? If you haven't tried yet, we suggest you perform a factory reset on your Roku Streambar and see if that will make a difference. For step-by-step instructions, visit this link: How to system restart or factory reset your Roku® streaming device

We'll keep an eye out for your reply.

All the best,
Kariza

[frenziedfive711]

Mine crackling as well. Very frustrating. 

 Model 9102rw

Serial number YL004W751374

[RokuKariza-D]

Hello @frenziedfive711

We're sorry to hear about the issue you're experiencing.

Have you tried the suggestion I posted above? If not, we recommend giving it a shot then keep us posted if there's any difference after.

We look forward to your response.

All the best,
Kariza

[frenziedfive711]

It is not a reset issue. The crackling started after a a short time of owning it and it is progressively getting worse. Almost unusable as it rattles terribly with any bass sounds. 

[RokuKariza-D]

@frenziedfive711

Appreciate the reply.

We'll have a member of our Support team reach out to you via email. They will continue assisting you from there and provide a resolution to this issue.

Thank you for your patience and understanding.

All the best,
Kariza

[Silveroak05]

• High so mine is also doing this just all of the sudden

model 9102R-rokustreambar

serial number YL00DE163506

device I’d 2a11D163506

[personal information removed]

[Lumpy082]

I'm also having this issue! Any help would be great!