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MovieBuff73
Reel Rookie
‎09-07-2021 07:35 PM

Streambar sound cuts out when using Bluray Player via Optical

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I got a Streambar a few weeks ago, and it is great! I love it! I had to connect it via the Optical Audio because my TV does not support HDMI ARC. Whenever I am streaming, there are no issues, but when I play Bluray or DVD discs, the sound cuts out completely for about 1/3 second every 30-60 seconds or so. It is very annoying and I hope there is an easy way to remedy it. 

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Tivoburkee
Community Streaming Expert
‎09-08-2021 09:29 AM

Re: Streambar sound cuts out when using Bluray Player via Optical

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So when you're streaming the optical cable never comes in use, only when using a different device connected to your tv it's used. Try reseating the optical cable or try a different optical altogether?

Edmund
Roku Community Streaming Expert

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2 REPLIES 2
Tivoburkee
Community Streaming Expert
‎09-08-2021 09:29 AM

Re: Streambar sound cuts out when using Bluray Player via Optical

Jump to solution

So when you're streaming the optical cable never comes in use, only when using a different device connected to your tv it's used. Try reseating the optical cable or try a different optical altogether?

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
MovieBuff73
Reel Rookie
‎09-08-2021 08:09 PM

Re: Streambar sound cuts out when using Bluray Player via Optical

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Thank you! Yes, earlier today I realized this too, and I decided to check the connection. Turns out the speaker end was loose - you really have to push it hard to click into place. Problem solved.

Thanks!

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