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PrattML70
Channel Surfer

Re: Streambar Pro No Signal Select Source

The 30+ minutes should have been 3+ minutes.

 

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Streambar Pro No Signal Select Source

Thanks for the prompt response, @PrattML70!

We sincerely appreciate the time and effort you've dedicated to creating those videos for the investigation. To make it easier for you to share them with us, please consider uploading the videos to your Google Drive. Once you've done that, you can send us a private message with the link to access the files. Thank you for your cooperation!

We are looking forward to these additional details. 

Thanks,
Emman

Emmanuel-D.
Roku Community Moderator
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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Streambar Pro No Signal Select Source

Hi Community Users! 

The Roku relevant team is still investigating this issue. Please keep an eye on your inbox, as we have sent you a PM to gather more information. 

We are looking forward to your response.

Thanks,
Emman

Emmanuel-D.
Roku Community Moderator
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PDW77
Reel Rookie

Re: Streambar Pro No Signal Select Source

Any updates here?

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PDW77
Reel Rookie

Re: Streambar Pro No Signal Select Source

I received a private email on 10/31 and provided all the requested information. Never heard back after that and the rep has stopped responding to emails.  Pretty disappointing. 

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