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small8203
Newbie

Spectrum subscription not available as of 6/3/2023

I have three Roku devices (2 are older modals) however as of 6/3/2023 Roku Voice Remote Pro - Model: RCS01R will no longer allow Spectrum to play on one TV.  The other Roku tv's are fine.  The message codes received are RLP999 and RGE1001.   Any suggestions????

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renojim
Community Streaming Expert

Re: Spectrum subscription not available as of 6/3/2023

Seems to be a common problem with Spectrum with no real solution.  Try restarting all of your network equipment (gateway/modem/router) along with your Roku devices.  If that doesn't work, contact Spectrum.

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Re: Spectrum subscription not available as of 6/3/2023

Ok, thanks.

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