Hi @Jennifer78,
Greetings from the Roku Community!
We want to investigate your issue with the Roku TV audio further.
Can you please provide the following information below?
- Is the issue happening on all contents/channels or is this isolated to 1 content/channel? (Specify)
- What troubleshooting steps have you taken so far?
- Do you have any other device/s connected to your TV? (e.g., speakers and another sound system)
- Could you provide to us the software version of your Roku TV? (Settings>System>About)
We look forward to your responses and gathering your details.
Thanks,
The Roku Community Team
John
Roku Community Moderator