Hi @beancrisp,
Thanks for posting to the Roku Community!
We're happy to assist you with your problem accessing Showtime. Please ensure that you have been successfully charged to enjoy the subscription benefits and that you have input the correct credentials. To be better assisted with your subscription and billing confirmation, kindly contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, please refer to this link here. Select the Accounts and Billing option to be directed to their contact information.
Best regards,
Eunice
Eunice L.
Roku Community Moderator