Discussions

[nightfisher]

In the past, when watching a video, if you pressed the replay button (same as previous channel button), it would go back a few frames and replay them.

Now this function does not work without pushing the button once to take you back a few frames, then aga8n in order to view the replay.

• I preferred it the old way with one click.  What can be done to repair this?

[renojim]

What app are you using?

[nightfisher]

I was watching Amazon Prime.  I will try watching other venues to see if it does it on all of them.

[nightfisher]

It is happening on Amazon Prime.    Always needs a double click to work.

[RokuTakashi]

Hi, @nightfisher 

Thanks for keeping us posted.

Is the issue limited to Amazon Prime, or have you noticed it with other apps as well?

Keep us posted.

Thanks,
Roku Community Team

[nightfisher]

Just Prime

[RokuTakashi]

I appreciate the response, @nightfisher 

This appears to be a specific app-related issue. 

Please consider reaching out to Prime Video support to share your feedback regarding the app's functionality and interface.

To contact them, refer to Prime Video Support

Hope this will be addressed soon.

Thanks,
Roku Community Team