Discussions

[anji]

I bought my ROKU TV from Walmart in 2018 

Sharp 65? Class 4K Ultra HD (2160P) Roku Smart LED TV (65Q7300U)

First I contacted SHARP support to get the firmware, they sent me to HISENSE, then HISENSE asked to contact ROKU. 

TV keeps restarting. Any solution would help. Is there any place to get the correct firmware?

[nickmesa2005]

https://tvupdate.roku.com/index?p=select

Dont know if its too late... I'm currently at work and just came across this.. I have the exact same problem... going to see what this does.

[MUDDFOOT]

This link gets us close. However, We cannot get the information needed in settings because the system keeps restarting.

[RokuDanny-R]

@MUDDFOOT

Thanks for the post.

Can you please provide more information about the issue you are experiencing?

With more information we will be able to assist you futher.

Thanks,
Danny

[nickmesa2005]

@RokuDanny-R @MUDDFOOT 

The Tv will power on and show the sharp Roku logo then cut off...

approx 10 seconds later the logo will show up again and the cycle continues. 

[RokuDanny-R]

@nickmesa2005

Thanks for the follow up.

The issue you are experiencing may be hardware related. Have you tried contacting Sharp support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.

Thanks,
Danny

[yc9335]

I tried this. The roku tv is 7233x, but when I insert the usb drive with the file nothing happens. Let me know if you have any luck.

[Ri2]

I have the same problem with that tv...I think all the sharp  roku tvs bought at Walmart( black Friday 2018) are defective, why they are not selling them anymore in the stores....they have the same issue..I replaced the 3 boards( main, CT and power supply) but it still doing the same only the sharp roku tv logo show on the screen and goes back off every 10 seconds...I call sharp and roku customer support but they can't help...my tv is here not working...

[nickmesa2005]

I've done a small amount of research and I've read that the backlights being bad could possibly be that reason.

As I dont have the space nor steady hands to try and move the lcd panel.. if I am able to do this in the next 2 weeks... I will let you know.

[riffdex]

This exact problem is happening with my Sharp LC-65Q7300U too. Desperately hoping for a solution 😩