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Query-1
Level 7

Set up of new infrared remote doesn't control power of Roku TV

Purchased a new infrared remote everything works fine except it does not open up the TV.  Any suggestions?

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5 REPLIES 5
Tivoburkee
Community Streaming Expert

Re: Set up of new infrared remote

Is this a Roku tv? Or a Roku stand alomne roku attached to a regular tv? Roku IR remotes do not control tv's at all, no power or volume keys. Only wifi roku remotes have tv controls. Of course true Roku tv remotes can be IR, but are worthless on non-tv roku's. 

Edmund
Roku Community Streaming Expert

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Query-1
Level 7

Re: Set up of new infrared remote

I have a Sharp Roku TV wirelessly connected to my router.

My new infrared remote does everything it is supposed to do, but can't the TV.

Any tips ?

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Query-1
Level 7

Re: Set up of new infrared remote

But can't close the TV.

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Tivoburkee
Community Streaming Expert

Re: Set up of new infrared remote

Close? You mean power off the roku tv? And this IR remote a true Roku remote or an aftermarket universal remote?

Edmund
Roku Community Streaming Expert

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If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Query-1
Level 7

Re: Set up of new infrared remote

Precisely

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