Discussions

[iressler]

I am selling my TV to someone this weekend who is picking it up from an apartment I am no longer living in. Since I am not there to physically sign out of each app I downloaded (YouTube TV, Hulu, Netflix, etc.) is there another way I can make sure the buyer won't be able to access my subscriptions?

Thank you!

[andyross]

Factory Reset the TV first. Then login to your account on the Roku website, and scroll down to the device list. Remove the TV.

[iressler]

Is there a way for me to factory reset without being in the same physical location as the TV? I am not in the same state as the TV so I can only reset virtually.

[andyross · Accepted solution]

Unfortunately, no. Removing it from your account should still prevent any access. Does someone have access to the TV? If so, they can do the reset. It's in Settings/System/Advanced system settings/Factory reset. You then type in a code shown on-screen.