Discussions

[levimelnick]

The sound on my new Roku Select Series 4K TV sound is distorted. It sounds garbled and tinny. Unplugging and plugging back in doesn't help. Factory reset of picture and sound settings doesn't help. Updating the software doesn't help.

Model: 43R4AX

Serial Number: X012003UEJJ1

Device ID: S0NR447UEJJ1

Software version: 14.0

Hardware ID: G845X

[RokuArjiemar]

@levimelnick,

We appreciate you sharing your post in the Roku Community!

Thank you for contacting us about the sound distortion issue you're experiencing with your new Roku Select Series 4K TV. We understand how important a clear audio experience is for your viewing enjoyment, and we're here to help you resolve this matter.

If you're encountering any problems with your Roku-branded television, specifically the Roku TV Select or Roku TV Plus models, don't hesitate to get in touch with Roku Support for assistance. They are equipped to help you resolve any technical issues or answer questions you may have.

Thanks again for reaching out. Please let us know if you have any other questions or concerns. 

Cheers,
Arjiemar