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Verdella
Newbie

Says free but wants to charge $7.99 a month

We have been watching DOC and it has been free and when we look at search is says it's still free but all of a sudden it is now offering a free 7 days then $7.99.  Why did this happen?????

4 REPLIES 4

Re: Says free but wants to charge $7.99 a month

This has happened to me, too. Also when going to the episodes it alway brings me to the episode I just watched and says I have 3 minutes left in the episode. Watching the 3 minutes doesnt do anything. Also, when looking at the episodes available they are all out of order and some are in the wrong season!

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RokuTakashi
Community Moderator
Community Moderator

Re: Says free but wants to charge $7.99 a month

Hi @Verdella @Cabinfever35,

Thanks for posting here in the Roku Community!

May we know what specific content you are referring to? Also, what channel are you accessing this content? A photo or a link would be helpful.

We look forward to hearing back from you.

All the best,
Kash

Takashi O.
Roku Community Moderator
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Dabs
Channel Surfer

Re: Says free but wants to charge $7.99 a month

I am also encountering no access for Doc Martin past season 2 episode 8, even though it's advertised free for all seasons. Comes up with subscribing to Acorn, why?

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RokuJohnB
Community Moderator
Community Moderator

Re: Says free but wants to charge $7.99 a month

Hi @Dabs,

Thank you for keeping us posted!
Please be advised that this type of message displays as a notification that the content requires a subscription.

If you need anything, please let us know.

Best regards,

John

John
Roku Community Moderator
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