Hello @LakeLiving1
Thanks for reaching out to the Roku community!
I'd be happy to take a closer look to see how we can help get you up and running.
-What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
-In addition, can you please specify the exact steps you are taking to reproduce this issue?
Once we have this information, we will be able to assist you further.
Best regards,
Karla