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RomeroNando
Newbie
‎11-05-2022 11:11 AM

My Roku tv Restarts & shuts down on its own

My HiSense Roku tv keeps resetting on its own…just started happening yesterday. My TV is only 2 years old. I can’t even get to the settings menu to even try to update anything before it resets. I have unplugged it overnight and it still is having the same issue. Anybody else have similar issues, if so any assistance would be great! 

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RokuLianna
Retired Moderator
‎11-08-2022 11:52 AM

Re: My Roku tv Restarts & shuts down on its own

Hi @RomeroNando

Thanks for keeping in touch!

Have you tried contacting the TV manufacturer - Hisense to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. They'll be the best ones to help regarding your issue.

You can contact them here: Hisense Support. Call them at 1-888-935-8880.
We hope it helps!


Warm Regards,
Lianna

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