Discussions

[e_m_]

I bought a Roku TV for the sole purpose of being able to use wireless speakers. After many tried and failed attempts with alternate speakers claiming to pair, I saved up enough money to get the Roku wireless speakers. While attempting to set them up, my Roku TV searches and searches, and fails to connect. What is the deal?

[RokuMary-F]

Hi @e_m_,

Welcome to the Roku Community!

Thanks for posting. We're sorry to hear that you've been having difficulties setting up your Roku wireless speakers to your Roku TV and we will work with you to know what went wrong so we can assist you further and fix the issue.

As a first step, we recommend reviewing the suggestions from our Roku support for determining why and resolve the issue with pairing your Roku wireless speakers: How to resolve issues pairing your Roku® wireless speakers | Official Roku Support

If the steps provided by the Support page still aren't helping, please reply back and we will be able to assist you further.


Best regards,
Mary