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kubank1
Newbie

Roku tv won’t connect to internet

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Howdy all! My Roku express hd has been working near perfectly since I got it close to a year ago, however, as of a few weeks ago: it started slowing down, buttons wouldn’t register, it crashed often when trying to launch apps and it keeps blinking like 1 22 1 22. On top of that, just today it’s started refusing to connect even though the internet on all other devices works perfectly

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RokuJechealR
Community Moderator
Community Moderator

Re: Roku tv won’t connect to internet

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Hi @kubank1,

Welcome to the Roku Community!

Have you tried re-establishing the internet connection?

You can follow the steps below to re-establish the internet connection when it has been lost or is not performing well:

  • Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes; if not, keep going.
  • Restart the Roku device to clear its memory via Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).
  • Find and connect to your network via Settings> Network > Set up connection.

If that doesn't fix it, try disconnecting the power to your Roku for a few seconds. When it comes back up, see if you can then set up the network connection.

Please keep us posted on what you find out.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Roku tv won’t connect to internet

Jump to solution

Hi @kubank1,

Welcome to the Roku Community!

Have you tried re-establishing the internet connection?

You can follow the steps below to re-establish the internet connection when it has been lost or is not performing well:

  • Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes; if not, keep going.
  • Restart the Roku device to clear its memory via Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).
  • Find and connect to your network via Settings> Network > Set up connection.

If that doesn't fix it, try disconnecting the power to your Roku for a few seconds. When it comes back up, see if you can then set up the network connection.

Please keep us posted on what you find out.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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