Discussions

[kubank1]

Howdy all! My Roku express hd has been working near perfectly since I got it close to a year ago, however, as of a few weeks ago: it started slowing down, buttons wouldn’t register, it crashed often when trying to launch apps and it keeps blinking like 1 22 1 22. On top of that, just today it’s started refusing to connect even though the internet on all other devices works perfectly

[RokuJechealR · Accepted solution]

Hi @kubank1,

Welcome to the Roku Community!

Have you tried re-establishing the internet connection?

You can follow the steps below to re-establish the internet connection when it has been lost or is not performing well:

• Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes; if not, keep going.
• Restart the Roku device to clear its memory via Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).
• Find and connect to your network via Settings> Network > Set up connection.

If that doesn't fix it, try disconnecting the power to your Roku for a few seconds. When it comes back up, see if you can then set up the network connection.

Please keep us posted on what you find out.

All the best,
Chel

[Akenkec]

I’ve tried this today and it still doesn’t work