Help

Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ADEAN
Newbie
8 hours ago

Roku tv not loading apps or software after new internet installed snd factory reset done

Roku tv not loading apps or software after new internet installed snd factory reset done… 

 

now it’s showing images of HDMI ports, never saw this before

 

wil Not load apps like YouTube Hulu Netflix etc 

how do I fix my Roku tv so it works the way it did before new internet line was installed 

Labels (1)
0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
2 hours ago

Re: Roku tv not loading apps or software after new internet installed snd factory reset done

Is it linked to a Roku account?  Is there one listed under Settings->System->About or does it state "None" and possibly "not connected"?

When you say it will not load apps, do the apps appear on the Home Screen?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.