Discussions

[Mzdora]

My Roku TV, TCL screen looks like a picture negative. I have already completed a factory reset I have went into the picture settings. Any resolutions? It’s like the color balance is off but I don’t know how to fix it. If you have any solutions, can you post a step-by-step what I should do on my remote.

[RokuJohnB]

Hi @Mzdora,

Welcome to the Roku Community!

We understand that you're having a problem with your Roku TV. We're happy to help. Please click on this link and follow the steps: How to improve image quality using picture modes on your Roku TV™

If the problem still persists, please keep us posted.

All the best,

John

[Mzdora]

It still loooks like a negative when the show is streaming but the color is normal when it  is paused or a small box with a new episode appears 

[RokuCarly]

Hi @Mzdora 

Thanks for keeping us posted here at the Roku Community!

May we know what movie/TV show you are referring to? 

We are looking forward to your response so that we may be able to further assist you with this.

All the best,
Carly