Discussions

[Cthomas02]

Hi, we just bought a tv that was marked down bc the box had been opened & damaged. It’s an Onn Roku tv 65”. We set it up and immediately noticed how the apps all were either yellow tinted or purple. We discovered that the tv doesn’t show any blue, red, or green. All people are yellow. How can we fix this?! Please help. 

[RokuERey · Accepted solution]

Hi @Cthomas02,

Welcome, and thanks for making your first post here in the Roku Community!

We appreciate you flagging us about this. If a system reboot doesn't help (Home>>Settings>>System>>Power>>System restart), please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can contact them here: ONNSupport or at 1-844-334-2355.

Thanks,
Rey