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My roku onn tv screen is black and has sound and tried to reset but still isn't working
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Hi @Momma47,
Thanks for posting, and welcome to the Roku Community.
We're sorry to hear that you're having the same issue. If you are experiencing an issue where your Roku TV screen will not turn on, this may be related to a hardware problem. Please contact your TV's manufacturer directly to report this issue and request additional support.
Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV.
Let us know if there's anything else we can do to further assist you.
All the best,
Chel
Roku Community Moderator
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Hi @Momma47,
Thanks for posting, and welcome to the Roku Community.
We're sorry to hear that you're having the same issue. If you are experiencing an issue where your Roku TV screen will not turn on, this may be related to a hardware problem. Please contact your TV's manufacturer directly to report this issue and request additional support.
Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV.
Let us know if there's anything else we can do to further assist you.
All the best,
Chel
Roku Community Moderator