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Jkamien
Channel Surfer

Re: Have to reconnect to the internet every time the device powers on

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gretalocklear

What did you do that worked???

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Domamari
Reel Rookie

Re: Have to reconnect to the internet every time the device powers on

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I did the factory reset. No issue after that. But it is annoying to sign in all your apps after but I didn’t have that issue ever since. 

williasp
Binge Watcher

Re: Have to reconnect to the internet every time the device powers on

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Interesting.  Anyone else solve the "connect" problem with a "factory reset"?  And by solve, I mean solve for at least ten days or more, not just a day or two.  I've done the "network reset" several times and that only worked for about a day.

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Rstarchild2
Reel Rookie

Re: Have to reconnect to the internet every time the device powers on

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I’m having the same issue as this person that posted this help question I just tried that and it did not work. I have the TCL Roku TV 4K 

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Domamari
Reel Rookie

Re: Have to reconnect to the internet every time the device powers on

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The network reset never worked. The factory reset was since the day I asked the question. I think it’s been a month. It’s back to normal. 

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Dacz8976
Channel Surfer

Re: Roku TCL tv keep losing connection

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Yep and Roku will just keep making you jump through hoops when it’s clearly a problem with the software update and they just need to fix the bug…

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Jttcook
Newbie

Re: Have to reconnect to the internet every time the device powers on

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Good morning. Everyday I have the same problem. I did the steps above everyday then even did a factory reset. It worked as it should for two days now back to not working. Any other options its frustrating to have to do this daily or not be able to turn the tv off during the day if you know your going to have to re do everything as soon as you turn it back on 

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gretalocklear
Channel Surfer

Re: Have to reconnect to the internet every time the device powers on

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No.  I have to do it every time I turn on the TV which is totally ridiculous.  If I didn't have two of these TV's mounted on the walls I would throw them away and get a different brand of TV.  Tried the software update also and nothing.

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gretalocklear
Channel Surfer

Re: Have to reconnect to the internet every time the device powers on

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How do you do a factory reset?  Does that not erase everything in your TV?

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gretalocklear
Channel Surfer

Re: Have to reconnect to the internet every time the device powers on

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Same here.  The one in the bedroom started about a month ago and now the one in the living room is doing the same thing.

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