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user163738
Newbie

Roku TV scrolling on its own

My Roku TV keeps toggling the inputs tab. Once it toggles it, it scrolls on its own and selects to turn off tv, once it turns off, literally 1 second later it turns back on and the same thing happens. I can’t even control it myself. It’s practically useless and has a mind of its own lol. I took out the batteries from the remote and it still kept doing it so the remote is not the issue. I factory reseted, changed the remote batteries, cleaned up the back incase there was dust, software updated it, and kept it unplugged for 3 hours as google indicated. nothing worked. I’ve had this TV for 3 years and never had an issue until today. here’s some info on my tv : TCL MODEL= 32S331 || HARDWARE ID = 8121X || SOFTWARE VERSION = 14.1 

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renojim
Community Streaming Expert

Re: Roku TV scrolling on its own

There may be another remote somewhere with a stuck button or something else causing interference.  Since the TV is fairly small, try taking it to a different room to see if it still happens.

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