Discussions

[Pendletonm7]

It doesn't matter which channel I select, the image is distorted, people all have black eyes. Yet the home screen is fine. I have tried powering off, system update, channel reset, and still has the same issue. I have the Ruko TLC 46"

[RokuDanny-R]

@Pendletonm7 

Thanks for the post.

Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.

Thanks,
Danny

[Vanessahoyle]

This same thing happened to me. If you factory reset your Roku, that should turn everything back to normal!