Discussions

[peter_h]

I have a 2019 Roku Smart TCL wireless TV #32S325 (NO ETHERNET). Having some wireless connection issues. Sometimes it works sometimes it does not. Just wondering if i can buy a Roku Ultra and use the ethernet port and then use hdmi cable to connect to TV and bypass the wireless. Not sure if this will confuse wifi software. I have ethernet almost everywhere but this room and i can add it if i have to. Not looking to move modem/router. The router/modem is under 20 feet away but it is in a different building and passes through 2  exterior house walls. I can send the TV back if i have to and get one with a ethernet port. Contacted Roku support twice and no answer, just a ticket number...
Thanks, Peter

[DBDukes]

"peter_h" wrote:
I have a 2019 Roku Smart TCL wireless TV #32S325 (NO ETHERNET). Having some wireless connection issues. Sometimes it works sometimes it does not. Just wondering if i can buy a Roku Ultra and use the ethernet port and then use hdmi cable to connect to TV and bypass the wireless. Not sure if this will confuse wifi software. I have ethernet almost everywhere but this room and i can add it if i have to. Not looking to move modem/router. The router/modem is under 20 feet away but it is in a different building and passes through 2  exterior house walls. I can send the TV back if i have to and get one with a ethernet port. Contacted Roku support twice and no answer, just a ticket number...
Thanks, Peter

You can absolutely use a Roku box or Stick on a Roku TV. It won't confuse the TV. It might confuse the user, if you think you're on one but are actually on the other, but the TV will be just fine.

[peter_h]

Thanks for the reply. Peter

[jagreenough]

You could also try changing the WiFi channel
On ur router/gateway. Poor WiFi connectivity can be do to interference and a simple channel change can help.
Best,
Jeff

[twiceover]

Or try a USB adapter.  I used a "Plugable e100" and it worked fine.

https://www.amazon.com/gp/product/B0048 ... UTF8&psc=1

[RokuTannerD]

@peter_h 

If wireless troubleshooting isn't helping resolve the issue you're running into (https://support.roku.com/article/213122277-tips-for-improving-the-wireless-connection-to-your-roku-s...