I don't have a Roku TV only a Roku Streambar so I don't have the power option to turn off Fast TV or whatever it is called. I followed the steps but there are is now "power" button in my settings. Any other options?
How are you doing? @sshuba,
A good day from the Roku Community!
Thank you for notifying us about the issue with your Roku streambar. We can look into this for you. HDMI is well known for its ability to deliver audio and video over a single connection from devices like Blu-ray players, game consoles, and Roku streaming players. HDMI also includes a couple lesser-known features called HDMI-CEC and ARC that use two-way communication over the same connection to simplify how you use and set up your entertainment system. However, before taking advantage of these benefits, you must check the settings on your TV and make sure the features are enabled.
Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.
Regards,
Arjiemar
How are you doing? @sshuba,
A good day from the Roku Community!
Thank you for notifying us about the issue with your Roku streambar. We can look into this for you. HDMI is well known for its ability to deliver audio and video over a single connection from devices like Blu-ray players, game consoles, and Roku streaming players. HDMI also includes a couple lesser-known features called HDMI-CEC and ARC that use two-way communication over the same connection to simplify how you use and set up your entertainment system. However, before taking advantage of these benefits, you must check the settings on your TV and make sure the features are enabled.
Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.
Regards,
Arjiemar
I also have this issue and do not have the settings you listed when I go to “Control Other Devices”. The only option is the 1-touch play checkbox, which is checked.
please help. I do not like the audio to play all night after my tv shuts off from the sleep timer!
Hi @Lilac4334,
Thanks for posting here in the Roku Community!
We're glad to assist you with your problem with your Roku streambar. Have you tried restarting the system on your TV by unplugging it from the wall outlet for a minute and plugging it back in right after? You can also restart the system by going to Settings > System > System Restart and see if it fixes the issue.
Let us know how it goes, and we'll be glad to further assist you.
Kind regards,
Eunice
My second streambar was delivered today and it was doing the same thing; when I turned the tv off, the streambar audio kept playing.
I tried the system reboot and it seems to have resolved the issue.
Thanks