Heelz337
Newbie

Re: Muffled Audio on Roku streambar

Ok, thanks

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RokuDanny-R
Retired Moderator

Re: Muffled Audio on Roku streambar

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with distorted audio on your Roku Streambar device, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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KETOIRONWARRIOR
Channel Surfer

Re: Sound distortion & static

I fixed it by setting the sound settings as follows:

1) Sound Mode- Reduce Bass.                        2) Speech Clarity- OFF.                                  3) TREBLE AT MAX.                                       4) Bass Level at 1/3

Hope this help. It sure did on my Stream Bar

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Vschuring
Reel Rookie

Re: Muffled Audio on Roku streambar

Mine continues to sounds horrible no matter what I try. No one has reached out to me to help.

KETOIRONWARRIOR
Channel Surfer

Re: Muffled Audio on Roku streambar

Wow. What kind of company does this to it's customers???  They never reach out to help. It's an obvious firmware/software issue. Guess we'll have to wait for ano6 update, to see if it will help us all. 

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RokuDanny-R
Retired Moderator

Re: Muffled Audio on Roku streambar

Hi everyone,

Thanks for the posts.

As stated in my previous post, if you are experiencing an issue with distorted audio on your Roku Streambar device, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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31bravo
Channel Surfer

Re: Muffled Audio on Roku streambar

Model 9102RW serial number YL00E6774702

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RokuDanny-R
Retired Moderator

Re: Muffled Audio on Roku streambar

@31bravo

Thanks for providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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VancTrav
Newbie

Sound distortion & static on StreamBar

For the last month, I've been having the same problem. I've tried power cycling several times. Factory resetting, still no change with the StreamBar having static. Please help this thing has been amazing up until now.
SN: YL00E9252287

Roku Streambar 

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RokuKariza-D
Roku Guru

Re: Sound distortion & static on StreamBar

Hi @VancTrav

Thanks for bringing this to our attention.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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