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Ms411
Reel Rookie

Roku Streambar SE won't connect to phone's hotspot

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The Roku Streambar SE is the only device I have that won't connect to my phone's hotspot. Alexa connected right away with no issues whatsoever, and I have been using the hotspot with a Roku for maybe 10 years, and the Streambar SE is the only device that doesn't connect.

I will probably switch from Roku to just a smart TV that gives more flexibility.

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku Streambar SE won't connect to phone's hotspot

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Thanks for reaching out here in the Roku Community, @Ms411!

It has come to our attention that the Roku Streambar you are having trouble connecting to your phone's hotspot. No worries; we will be more than willing to assist you. 

Could you please let us know what error message you're seeing on your screen when trying to connect? 

In the meantime, you might want to check this support article: How to fix internet errors and issues on your Roku streaming device.

We are looking forward to your prompt response. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku Streambar SE won't connect to phone's hotspot

Jump to solution

Thanks for reaching out here in the Roku Community, @Ms411!

It has come to our attention that the Roku Streambar you are having trouble connecting to your phone's hotspot. No worries; we will be more than willing to assist you. 

Could you please let us know what error message you're seeing on your screen when trying to connect? 

In the meantime, you might want to check this support article: How to fix internet errors and issues on your Roku streaming device.

We are looking forward to your prompt response. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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