Hi @broukesmom,
Thanks for reaching out here to Roku Community.
We'd like to gather more information about the issue you're running into. Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What Roku model device are you using? What troubleshooting steps have you taken so far to try to resolve the issue?
With more information, we will be able to assist you further.
Regards,
Nimfa