Hi @mymountainvice,
Welcome to the Roku Community.
We'd like to know more about the issue you are seeing so we can suggest effective steps. Can you please specify the issue you are experiencing? Could you walk us through the steps for us to reproduce the issue occurring? What troubleshooting steps have you taken so far to try to resolve the issue?
Once we have the details, we're more than happy to look into this closer.
Regards,
Nimfa
