Help

Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Debi7955m
Newbie
‎08-03-2023 09:49 AM

Rdiq channel screen popped up

Rdiq channel just popped up on my screen, took me out of the movie I was watching, and now it will not go away. My remote does not shut it off. Does not go to home does not exit the place that it is at. Anyone else having this issue?

0 Kudos
Reply
1 REPLY 1
RokuJanadeeK
Community Moderator
Community Moderator
‎08-03-2023 11:33 AM

Re: Rdiq channel screen popped up

Hi @Debi7955m,

A warm welcome, and thank you for posting here at the Roku Community!

We understand you're having issues with a particular channel popping up on your screen. We are happy to help. Could you provide us with the following details so that we can assess the problem you're running into?

  • Is this the first time you have encountered such an issue?
  • What troubleshooting steps have you taken so far to resolve the issue?
  • Could you send us a photo of the problem you're running into?

With more details, we'd be able to provide the best resolution possible. We'll appreciate your response regarding this matter.

All the best,
Janadee

Nadee K.
Roku Community Moderator
0 Kudos
Reply
Labels