Discussions

[316braxton]

Okay so i recently got a onn. Roku TV from my parents just plugged it in and i had to do a software update, did the update, then it said i had to connect to wifi to continue the software update (i was connected to wifi) so i restart the tv and now its stuck on a grey screen with “onn. • Roku TV” in the top left corner of thr screen. I have unplugged it for 60 seconds numerous times and it still goes back to the same screen. I don’t know what to do at this point. Someone please help me.

[renojim · Accepted solution]

Try a factory reset or recover mode if your TV supports it.

How to system restart or factory reset your Roku streaming device | Official Roku Support

How to use Recovery Mode on your Roku TV system | Official Roku Support