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Omar915b
Newbie

ROKU ONN 32 TV SHOWS LOGO BRIGHT THEN TURNS DARK

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Got a 32 inch onn tv that when I turn it in it shows the onn LOGO super bright then turns dark can see it with flashlight only I don't have remote but idk if it smart to buy one if its broken ? Is it backlight issue if when I turn it on it is bright then it turns dark.. Any help please thanks

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RokuArjiemar
Community Moderator
Community Moderator

Re: ROKU ONN 32 TV SHOWS LOGO BRIGHT THEN TURNS DARK

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@Omar915b,

Thank you for posting in the Roku Community!

Thank you for contacting us about the issue with your Onn Roku TV, where the Onn logo appears to turn bright and dark. We are happy to assist you.

system restart is the least invasive reset method. If you have a Roku TV, it is not the same as pressing the power button on the remote or the physical power button on the TV itself. Instead, a system restart is performed by removing the power cord from your Roku device for at least 10 seconds before plugging it back in. If reaching the power cord is inconvenient, you can also use the instructions below to perform a system restart from the Settings menu.

  1. Press Home on your Roku remote 
     
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

In either case, your Roku device will complete a system restart and hopefully return to normal operation after a moment. 

For more information, please visit: How to restart or factory reset your Roku streaming device.

If you have any further questions or concerns please let us know.

Thanks,
Arjiemar 

Arjiemar
Roku Community Moderator

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RokuArjiemar
Community Moderator
Community Moderator

Re: ROKU ONN 32 TV SHOWS LOGO BRIGHT THEN TURNS DARK

Jump to solution

@Omar915b,

Thank you for posting in the Roku Community!

Thank you for contacting us about the issue with your Onn Roku TV, where the Onn logo appears to turn bright and dark. We are happy to assist you.

system restart is the least invasive reset method. If you have a Roku TV, it is not the same as pressing the power button on the remote or the physical power button on the TV itself. Instead, a system restart is performed by removing the power cord from your Roku device for at least 10 seconds before plugging it back in. If reaching the power cord is inconvenient, you can also use the instructions below to perform a system restart from the Settings menu.

  1. Press Home on your Roku remote 
     
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

In either case, your Roku device will complete a system restart and hopefully return to normal operation after a moment. 

For more information, please visit: How to restart or factory reset your Roku streaming device.

If you have any further questions or concerns please let us know.

Thanks,
Arjiemar 

Arjiemar
Roku Community Moderator
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