Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Micki_F
Reel Rookie

Problem Connecting Facebook Portal with Roku TV

I just bought a Roku TV (TCL). Everything is set up and working well EXCEPT FOR ONE THING. I have a Facebook Portal device that worked with my old TV. It was set up with a two-way switch so that I could either switch to my Roku stick or to my Portal device. With the Roku TV, I connected the Roku stick adapter with the HDMI 1 plug in. (Although I'm not sure if that is necessary with a Roku TV... All my apps uploaded from my Roku account online and are accessible on the TV directly.) The Facebook Portal device is connected to the HDMI 2 plug in. However, this message appears when I try to access the Portal: "No signal (is it on?)" What should I do? 

0 Kudos
1 REPLY 1
Micki_F
Reel Rookie

Re: Problem Connecting Facebook Portal with Roku TV

Never mind! I figured this out with help from a TCL (Roku TV) customer service rep. So you can ignore this subject! 🙂

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.