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andyross
Roku Guru

Re: Prime video language settings

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I just checked on a FireTV stick, a Google TV device, my computer, and my phone. There is no difference. Rizzoli and Isles is via Max or buy. I have no idea what type of Prime subscription you must have.

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Billybunga
Reel Rookie

Re: Prime video language settings

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You didn't answer the question, and I have same problem. Ninja turtles movie, says available in many languages audio, but when you play, only has single track English. How do I enable the other languages??!! Catalán please 

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andyross
Roku Guru

Re: Prime video language settings

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Not certain what wasn't answered.

For your movie, EXACTLY which TMNT movie do you mean (title and year), as there are many. We need that to see if it can be duplicated.

And remember that Roku is not responsible for apps other than The Roku Channel. It's up to Amazon to make sure listings match what is actually available.

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Billybunga
Reel Rookie

Re: Prime video language settings

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It was in kids section, Teenage Mutant Ninja Turtles Mutant Mayhem. Cartoon movie 2023. In computer and iPad app, we can get catalán version. On Roku, only English (single track) shows up, even though movie info says multiple languages available. 

Just curious why it would work on iPad but not through Roku app?

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andyross
Roku Guru

Re: Prime video language settings

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I just checked on my Roku, and it is there. Remember in Prime you have to up-arrow from the timebar and then choose "Audio & Languages". You can't use the asterisk menu like most Roku apps.

1000029714.jpg

 

Billybunga
Reel Rookie

Re: Prime video language settings

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Vale, gracias!!

 

Yes that did work, tricky with the extra clicks. 

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