Discussions

[Alli33]

So I turned my tv on this morning and it makes the bloop noise when turned on. Then it has a dark purple screen like if it’s loading Roku. It also does the Roku loading noise then nothing. What do I do to fix both? 

[RokuCarly · Accepted solution]

Welcome to the Roku Community, @Alli33!

Thanks for reaching out. We'd be happy to help you connect to the right support regarding your Phillips Roku TV concern. 

Please be informed that Phillips manufactures its own player hardware and is responsible for issues like this. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You may reach them here: Phillips Support

Best regards,
Carly