Discussions

[ellab]

A friend gave me an onn roku TV. I did a factory reset to wipe all their accounts, but now it only responds to the remote if I first get up and press the button on the little receiver at the bottom (kind of defeating the purpose of a remote). After about 3 minutes that light goes out and I have to repeat. Is this a setting I can change? Or is this some other fix?

[RokuERey]

Hi @ellab,

Welcome to the Roku Community!

We see that you're trying to reset your Roku TV and we'd like to learn more about this to see how we can be of assistance. 

Could you tell us more about this issue you're running into? Are you stuck in resetting up the remote? Is there any error message?

Or let us know more about this so that we can further assist you.

Thanks!

Rey