Discussions

[Douggiie]

Hello, this is what's happening with my tv and I have tried to reboot the system with both the off on buttons and the reset one on the back of the tv.  Nothing has worked and this is a new unit about 3 months old.

[Douggiie]

Hello, I have tried this and it didn't work. 

[Missjessmarie69]

Yep! Same! Mines also about 2-3 months old. It’s done it this whole time. It just freezes and reboots randomly. They still have no solution to fix this. I’ve tried everything! And talked to customer service a million times.

[Douggiie]

I have the same problem and customer support hasn't helped with how to fix the tv as of yet. Crazy this tv is only a couple months old. 

[RokuRiamie-D]

Hi @Douggiie @Missjessmarie69,

Thank you for posting in the Roku Community!

We get that you are also having trouble with your ONN Roku TV, which keeps on rebooting. We have coordinated this already with our Roku-appropriate team for review and they are already working on it.

In the meantime, your patience and understanding are highly appreciated as we work on this issue.

Regards,
Riamie