I don't think you understand... it will not stop rebooting, ever. I can't even get it to shut off unless I leave it unplugged. When I plug it back in it starts reboot cycle all over again, and again, and again. I'm not sure how I'm supposed to get to any of this information if I can't get it to stop cycling through reboot. Literally... over and over and over reboot.
Thanks for keeping in touch, @Belkatem.
We apologize for the misunderstanding. In this case, please send us a photo of the issue you've seen on your screen.
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Chel
@Belkatem I would try to do a factory reset. There should be a pinhole for resest on the back of the TV.
https://smarttechfaqs.com/reset-onn-tv/
Already tried that. It still restarts in a continuous reboot cycle. See video next post.
https://quickshare.samsungcloud.com/9rqp7DZKDJBD
I don't know if this will work but a link to the video is above.
All that **bleep** they say to do does not work ended up having to get another tv cause this tv acting like it’s rebooting forever. They saying to go to settings. HOW??? Can’t get to settings it’s constantly rebooting. When I did get it back working from pushing button on back of tv. As soon as I got to an app on the tv it went back to the reboot. That go to settings **bleep** did not work. My advice DONOT BUY A ONN ROKU TV.
Agreed. I tried all the things that everyone said and just gave up and bought a new TV. It was in constant reboot for over a week, wouldn't even shut off without being unplugged. The last support said to contact the manufacturer because with my video it looked like a "hardware" problem. Not worth the effort.
When I googled this issue, the result came back with a “solved” tag which led me to this forum. Going out and buying a new TV is NOT a solution. My Onn Roku just started this same issue yesterday. I fact, I thought I was going crazy when when I woke up, my TV had turned itself on overnight. Onn/Roku are notorious for forcing system updates to the unlucky owners of these walmart Onn TVs. This is a SOFTWARE problem. More likely than not, the software was corrupted during the update download. Now it is hilarious when the tec says to check your internet connection. Kinda like when Bill Gates used to tell us to Control-Alt-Delete. This started with at5, and then continued with multiple other owners. It is hard to go to Settings for a reset when the Onn tv will not stay on long enough to accomplish. My guess is NOBODY solved this issue. I have another external ROKU Device which connects to a plain tv via HDMI and it works fine. So that tells me it is an Onn problem. Real solution: Buy another tv, just don’t buy Onn. Might also consider Firestick.