Discussions

Premium audio. Made simple.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GDryer
Reel Rookie

No sound when switching back to cable input

Same issue. Streambar & Samsung. 

Labels (1)
0 Kudos
1 REPLY 1
RokuArjiemar
Community Moderator
Community Moderator

Re: No sound when switching back to cable input

What is happening? @GDryer,

Thanks for the post,

We appreciate you reaching out to us. We're sure that we will successfully handle your streambar issue.

  • How is your Roku device connected to your TV?
  • What settings are selected on your Roku device? Under Settings > Audio > HDMI

In most cases, this can be fixed by enabling the CEC (Consumer Electronics Control) setting on your TV. CEC, known by various brand names depending on your TV manufacturer, allows commands to be shared between your TV and any connected devices. By enabling this setting, your Roku Smart Soundbar and TV will interact with one another, allowing you to use your TV remote to adjust the volume of the Roku Smart Soundbar or your Roku remote to turn your TV on and off.

You can also find more information regarding enabling CEC here: How to enable HDMI-CEC and ARC on your TV.

Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

Regards,

Arjiemar

Arjiemar
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.