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OtakuGirl85
Binge Watcher

Navigating audio Roku TV sound

I contacted TCL about this. The Navigation sound goes on and off. Tried everything is there a update that will fix that?

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RokuJohnB
Community Moderator
Community Moderator

Re: Navigating audio Roku TV sound

Hi @OtakuGirl85,

Thank you for posting here in the Roku Community!

We appreciate you reaching out to us again and understand you are having a problem with your Roku TV since the sound goes on and off. We're happy to investigate further.

Can you please provide the following information below?

  • Do you have any other device/s connected to your TV? (e.g. speakers and another sound system)
  • What troubleshooting steps have you taken so far?

We look forward to hearing from you and looking closely into this issue.

Thanks,
John

John
Roku Community Moderator
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