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MillsBra
Newbie

Onn Roku TV changing on its own

I’ve been using an Onn Roku TV for a couple years now, it has gotten extremely slow when age and that’s ok. To fix that issue I have connected a Roku TV sound bar to it and use it instead for its better sound and fast speeds when changing apps and what not. 

Since the last Roku update, the TV will randomly stop the sound bar, switch tv inputs and try to load up Netflix. Just to know no one is messing around with remotes I’d remove them all, and issues persist. 

Any ideas on what may be going on? How to fix? Very annoying when kids are watching tv or we are watching a movie and have to restart everything.

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RokuJohnB
Community Moderator
Community Moderator

Re: Onn Roku TV changing on its own

Hi @MillsBra,

Greetings from the Roku Community!

We want further to investigate your issue with the Roku TV soundbar since it stopped working.

Can you please provide the following information below?

  • What is the current software version of your Roku TV? (Settings> System> About)
  • Do you see a stuck button on your Roku remote?

We look forward to hearing from you soon and gathering your details.

Thanks,
The Roku Community Team

John
Roku Community Moderator
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