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Kmann007
Newbie

My tv is not showing anything but the time and blue screen

My tv just blue but the time is right but no picture 

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1 REPLY 1
RokuJechealR
Community Moderator
Community Moderator

Re: My tv is not showing anything but the time and blue screen

Hi @Kmann007,

Thanks for posting, and welcome to the Roku Community!

We would like to learn more about the issue you're experiencing with your Roku device, which currently displays only a blue screen and the time. However, we need more details.

  1. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
  2. Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
  3. What troubleshooting steps have you taken so far to resolve the issue?
  4. Could you send us a photo or screenshot of the issue you see on your home screen?

We look forward to hearing from you and looking closely into this issue.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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