Hi! @Alex1038,
Thank you for reaching out to the Roku Community!
If you're experiencing a hardware problem with your Roku TV that was made by a Roku partner, please reach out to the manufacturer of your Roku TV. They offer direct assistance for their specific TV models.
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator