Discussions

[Treyswisher]

My 55" Roku Tv started cutting on and off by it self last night. Its a highsense tv so when its on the screen that appears is the screen that comes on when you cut the tv on and then 5 seconds later it goes black then 2 seconds latervit cuts back on. It dosent stay on long enough to get to settings ive also tried unplugging it waiting a hour then plugging it back up and its still doing the same thing. Ive tried plugging it into a different outlet and its still doing the same thing. Ive tried to do a factory reset and it wont reset so at this point what do i do

[Treyswisher]

My 55" Roku Tv started cutting on and off by it self last night. Its a highsense tv so when its on the screen that appears is the screen that comes on when you cut the tv on and then 5 seconds later it goes black then 2 seconds latervit cuts back on. It dosent stay on long enough to get to settings ive also tried unplugging it waiting a hour then plugging it back up and its still doing the same thing. Ive tried plugging it into a different outlet and its still doing the same thing. Ive tried to do a factory reset and it wont reset so at this point what do i do

[RokuJechealR · Accepted solution]

Welcome to the Roku Community, @Treyswisher!

We understand you are having trouble with your Roku TV, which keeps cutting on and off. Thanks for the steps you took to resolve the issue.

Since the issue persists even after you factory reset your Roku device, we recommend contacting your TV manufacturer directly to report this issue and request additional support.

Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV.

Thanks for your understanding.

All the best,
Chel