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Holtsie
Newbie

ALL Antenna channels lost roku TCL TV

There is an issue with the TCL Roku antenna channels. I have a brand new TCL Roku TV and Every few days the 28 antenna changes disappear from the Live TV menu. 
the only way to have them display again is to go to settings/ tv inputs/ live tv/ manage channels and check the box for “hide streaming tv”. After you do this, the antenna channels reappear. 
you can then go back and uncheck “hide streaming channels” and you will then see all antenna and streaming channels. 
every few days this happens and makes it a nightmare trying to view local live TV. 
The TV knows the antenna channels are there, because if you go to rescan antenna, it says “you have already scanned antenna”. Something seems to be wrong in the Roku software updates 

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RokuJechealR
Community Moderator
Community Moderator

Re: ALL Antenna channels lost roku TCL TV

Hi @Holtsie,

Welcome to the Roku Community!

We understand you are having trouble with the local channels on your TCL Roku TV.

Please note that the Live TV Guide and the Live App Tile on the home screen are separate instances. Do you have a Live TV tile app on the home screen?

The OTA channels will only appear in the tile that says “Live TV Guide.”

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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