Discussions

[Mert1968]

Mine is doing the same thing !  Rdio app!   Less than 2 years old    I did the hard reset about 10 times    How did you fix it ?

[Nahele55]

So horribly frustrating right?  I realized that it was only happening with HD shows/movies and I found a YouTube video on how to turn off the HD mode, which is done on a hidden menu on the tv.  Once I turned off HD, it worked. I guess that means we no longer have HD but I haven’t noticed much difference. It’s some kind of mechanical backlight issue with these mass produced TVs.

[Nahele55]

https://youtu.be/4Q_11UHKjwY How to disable HDR

[RokuTakashi]

Hi Community users!

Greetings from the Roku Community!

Thanks for letting us know about your concern. For us to better understand, could you please specify the issue you're having? Also, is this issue isolated to a specific channel, or are other channels also affected?

Please keep us posted. We're here to assist.

All the best,
Kash