Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
niyarw1
Newbie

Just got a Roku TV and need help.

Jump to solution

Just got a TCL Roku TV G106X and tried playing Fallout 4 and noticed that there's a smoky look and also on the ps4 home screen but I was woindering if I could fix it. I tried taking a picture but you can't really see it.

0 Kudos
1 Solution

Accepted Solutions
RokuTakashi
Community Moderator
Community Moderator

Re: Just got a Roku TV and need help.

Jump to solution

Hi, @niyarw1

It's always great to see new users around here in the Roku Community.

Thanks for reaching out to us for support, and we understand the concern you've mentioned to us. For this matter, we would recommend performing a troubleshooting step to resolve this issue. Kindly do a restart to your Roku TV by navigating to Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step). Additionally, we suggest re-setting up your PS4 including using a different HMDI port.

If the issue persists after performing it, please let us know and we'll further assist.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Just got a Roku TV and need help.

Jump to solution

Hi, @niyarw1

It's always great to see new users around here in the Roku Community.

Thanks for reaching out to us for support, and we understand the concern you've mentioned to us. For this matter, we would recommend performing a troubleshooting step to resolve this issue. Kindly do a restart to your Roku TV by navigating to Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step). Additionally, we suggest re-setting up your PS4 including using a different HMDI port.

If the issue persists after performing it, please let us know and we'll further assist.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.