Hi @Jmo346,
Welcome to the Roku Community!
Have you tried contacting your Roku TV manufacturer support yet to inquire further? We suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS.
For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV
All the best,
Chel
Jecheal R.
Roku Community Moderator